Hi folks. I am going to start this post off by stating the following, Toronto Comunity Housing needs to take a look at their management and in particular, who is in the office, speaking to tenants when they are in the office with them, or on the phone. Case in point, on March 13th, I went down to ask for rent receipts for the past year, in order for me to get my taxes done and whom ever was in the office had obliged. However, I also submitted my most recent income tax assessment at the time and that same person had screwed up, by not submitting it and saying that I had to submit the assessment for a year later, which hadn’t happened yet. To simplify things, I had submitted my 2021 assessment and they wanted the one for 2022, which I wouldn’t get done for another 10 days. I had been under the impression that it would be submitted anyway, but I come to find out otherwise.
I had received a phone call from our current Tenant Coordinator, letting me know that I hadn’t submitted the 2021 assessment, when I know that I had done so. I had done so, but whoever was handling it did not do the same and so, I got the call. I don’t blame her for calling me, as she had found something missing, but this wasn’t supposed to happen. Why did it? Because those who are working in the office and or working in the building, speak English as their second language, from our superintendent on down. Why is that, those who are tasked to handle confidential and possibly sensitive information, do not speak English as their mother tongue? Also, the recent requirement that an assessment is mandatory, in order for any and all of us to live in housing has caused confusion among people, on more than 1 occasion. I had documented the same thing happening last year, but this was mild compared to how this screw-up could potentially put me, or others out on the streets. In other words, evicted because people who have a job to do, clearly do not know what they are doing. Either everyone is fired by our new mayor, or those who have been shown to screw up, get terminated.
I’m sorry, but this has happened once too often and if I and others (who are low income earners) are to live in subsidized housing in Toronto, we should have people in management who can speak English without a foreign dialect getting in the way and also, they should know that it is currently 2023 and not 2024, or that last year was 2022 and not 2023. I won’t take them as being dumb, because they are not, but I do think that what has happened to me has gone on long enough. I am doing what I am supposed to do and others who have their hands on the controls are not holding up their end of the deal, by telling me something which was clearly wrong and they sounded credible. Naturally, I told them otherwise and they didn’t listen so, now we’re at a situation not of my own making, but of Toronto Comunity Housing’s Direct Management. This has got to stop, or I will vote for my mayor to clean house, of any and all of TCHC’s building’s management, if there have been any problems with being on the wrong side of a tenant’s complaint. I could make this a 311 issue, but why bother? I’d rather other people know about this in case this happens anywhere else in the world, to anyone who is disabled, in that they are blind and or, they may be of a certain age mentally, where they could be absent-minded and forget something important, like an income tax assessment. I am not at that age yet and I didn’t forget anything, when I was downstairs in the office on March 13th and clearly, this was someone else fault. Unfortunately, they won’t be fired as others will probably never have a problem with them like this. I don’t really either, except for that 1 little important thing about telling me something which was clearly wrong and me being right about it all along. I hope that this gets resolved soon, so I can nip this in the bud.
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